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Refund & Cancellation Policy

Department of Human & Leisure Services

Refund and Cancellation Policy

  • A refund will be automatic if a session is cancelled.
  • To avoid classed being cancelled at the last minute due to under enrollment, cancellations
    and refund requests must be made three (3) business days before the program begins.
  • All refund requests must be made in writing.
  • Refunds will not be given on trips, special events, season tickets or passes.
  • A 10% processing fee will be deducted from all refund requests not accompanied
    by a physician's note.
  • No refunds can be given after a program has begun.